U-Pack is a company that offers moving and storage services. They provide both trailer and container options for moving, with delivery options including door delivery and service center delivery. U-Pack also offers guaranteed delivery and storage services. They have a wide coverage area for long-distance moving, including cross-country, military, student, job relocation, and senior moving. They cater to smaller moves as well. U-Pack provides resources such as articles, packing advice, loading advice, moving labor, and moving videos to assist customers with their move. They also have helpful tools like a moving checklist and a fuel calculator. U-Pack prides itself on its customer service and offers a contact form and phone numbers for customers to reach out for assistance. They have a strong privacy policy and liability statement in place to protect customer information.
U-Pack is a highly recommended moving company that offers an exceptional experience to its customers. The company's website allows users to easily request quotes, set up reservations, and make changes to their reservation. Customers appreciate the clear communication and ease of accessing move information and contact details for both trailer service stations. The drivers are described as friendly, courteous, and accommodating, working with customers to ensure the trailer is placed in the desired location. U-Pack is praised for its transparency, with everything spelled out in the contract and no surprises, hidden fees, or unexpected hiccups. One customer mentions, "Price, service, communication, and experience were all amazing." Another customer highlights the company's affordability, stating that the final cost was half the cost of other companies. U-Pack's ability to handle military PPM moves is also commended. Customers appreciate the professionalism and efficiency of the drivers, as well as the company's commitment to exceeding customer expectations. Overall, U-Pack is a reliable and customer-focused moving company that provides excellent service at an affordable price.