Moving CompanyU-Pack
About
U-Pack is a company that offers a convenient and cost-effective solution for long-distance moving. With U-Pack, customers can enjoy the benefits of a full-service move while still maintaining control over their belongings. The process is simple: customers can choose to load their items into U-Pack's moving trailers or containers, either at their home or at one of U-Pack's service centers. U-Pack will then transport the items to their destination anywhere in the U.S. in less than a week. U-Pack also offers delivery options, including door delivery and service center delivery, to accommodate customers' preferences. Additionally, U-Pack provides storage solutions for those in need of temporary storage during their move. The company's website offers a variety of resources and tools to assist customers with their move, including expert articles, packing advice, and a moving checklist. U-Pack prides itself on its excellent customer service, with a dedicated team available to answer any questions or concerns.
Review
U-Pack, a long-distance moving company, has received positive reviews for its professional and courteous customer service. Customers have expressed appreciation for the helpfulness and thoroughness of the customer assistance team, especially when it comes to explaining the moving process and customs requirements for international moves. One customer even mentioned that the staff went above and beyond by offering to dispose of large garbage items in their dumpster at no cost. However, there have been some issues reported by customers regarding the local drivers. These problems include delays in arrival and failure to collect required paperwork. Despite these challenges, customers still express a willingness to work with U-Pack again for their long-distance moves. One aspect of U-Pack's service that is frequently mentioned is their policy of dropping off the trailer or pod for customers to pack themselves. However, customers are responsible for any damages that may occur during transit. Despite this, U-Pack is praised for its professional customer service and its commitment to addressing customer concerns. If you are in need of a long-distance moving company, U-Pack may be a viable option. However, some customers suggest considering smaller alternatives to the massive trailers provided by U-Pack.
4.50
Awards
