Moving CompanyNorth American Van Lines

About

North American Van Lines is a reputable moving company with over 87 years of experience in the industry. They have a strong presence in Roanoke, Virginia, and offer both long-distance and local moving services. With over 500 agent locations across the United States and Canada, they have the expertise to provide stress-free moves for their customers. North American Van Lines is committed to providing the best moving experience and offers a range of services including packing supplies, crating for long-distance moves, and more. They also offer in-home moving estimates to help customers understand the cost of their move. Additionally, they provide storage services for those who need to store their belongings temporarily. The company takes the COVID-19 pandemic seriously and follows CDC guidelines to ensure the safety of their customers and employees. They prioritize in-person interactions, frequent handwashing, and other safety measures during the moving process. With their excellent reputation and standing with the Better Business Bureau, North American Van Lines is a reliable choice for anyone looking for a moving company in Roanoke.

Review

North American Van Lines, together with Southwest Virginia movers, is known for providing a satisfactory moving experience, as stated in customer reviews. While the company is not described as exceptional, it receives praise for its excellent drivers and the minimal damage caused to items during the move. Customers appreciate the prompt turnaround for out-of-state moves and the helpfulness of Mecca throughout the process. However, there were some areas that customers highlighted as needing improvement. On certain occasions, the team was late on packing/loading days, and some items were packed carelessly, resulting in a minor mess after the move. There were also instances where items were missed during the initial packing and the labeling was confusing. One customer faced difficulty in obtaining proof of insurance for their destination building, which required multiple phone calls and explanations. Despite these challenges, North American Van Lines, in collaboration with Southwest Virginia movers, offers satisfactory service, with careful handling of furniture and timely delivery.

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